D&A – Privacy Policy

 

GENERAL POLICY

 

We respect your privacy and are committed to protecting it. This Privacy Policy explains our policies and practices regarding how we collect and use customer information we collect via our website. This Privacy Policy describes how we collect, use, and safeguard your personal and other information that we collect or that you provide through this website. This Privacy Policy also includes information about how you can contact us if you have any questions or concerns, or to update the Personal Information we have on file about you. By using the site, you agree to the terms of this Privacy Policy.

 

INFORMATION ABOUT OUR ORGANIZATION AND WEBSITE

 

This Privacy Policy applies to www.ddunkin.com and various other similar and/or related sites that are owned and maintained by Dunkin & Associates (“D&A”), and/or its affiliates, subsidiaries or related entities.

 

D&A has developed a system or program for reporting new business and cancellations for different D&A managed programs.  This system allows users to remit new business and cancellations to the appropriate entity for processing.  Uploading new business through this system does not guarantee the processing entity will receive or accept this business.  The user will also be able to generate reports from the system.  This system does not guarantee the accuracy of these reports.  The most accurate reports are provided directly from the processing company.  Contact your representative if the system reports appear to be inaccurate.  In an effort to maintain relevance, D&A reserves the right to update and modify the system to meet market demand.

 

PERSONALLY IDENTIFIABLE INFORMATION WE COLLECT FROM YOU

 

When you visit ddunkin.com and various other similar and/or related sites we will not collect any Personal Information about you and your customer unless you provide it to us voluntarily on an “opt-in” basis. “Personal Information” means information that can be associated with an individual and can be used to identify that individual, and includes information that is defined as protected Personal Information by law, or is otherwise unique to you, such as name, street address, telephone number, e-mail address and credit card number if you make a purchase. If you opt not to provide us with Personal Information you can still access our website; however you may be unable to participate in certain promotions, create login credentials in order to use certain functionalities on the site, or receive product information.

 

Certain pages of this website may allow you to create login credentials by typing in your user name/ID and password and other information. If you choose to create login credentials we will store these login credentials.

 

Our primary goal in collecting Personal Information from you when you visit our website to provide you the functionality and services that you need to have a meaningful and customized experience while using the site features. We need to collect Personal Information in order to fulfill a site user request such as processing your business, mailing a brochure, lead generation, sending marketing or promotional materials including e-mails or other information, and fulfill purchases.

You may be able to post things, such as reviews or stories, to this site. In doing so, your grant us permission to also post your name along with your review or story. Please keep in mind that if you disclose Personal Information or other sensitive data through a chat room, message board, or other public online forums or social media platforms or services, such information may be collected and used by others.

 

This site may use session and persistent “cookies” to collect Personal Information.

HOW WE USE THE PERSONALLY IDENTIFIABLE INFORMATION WE COLLECT

Personal Information collected the D&A website and various other similar and/or related sites may be used to:

 

 

OTHER INFORMATION WE COLLECT FROM SITE VISITORS

 

During a normal visit to our site, no Personal Information about you is collected. All information on our site is free to browse at your leisure without the need for you to provide us with any Personal Information. Our website collects other non-personally identifiable information from site visitors. This means that we do not track these items on an individual basis that identifies the site visitor, but rather gather and collect this information on an aggregate or anonymized basis that includes all site visitors. Non-personal information may include information such as tracking the site pages that are visited, the amount of time spent on our site, clicks, page views, events (which products or services you interacted with), IP address information and zip code.

 

If you visit a related mobile site or are directed to this site via a QR Code that you scanned, we collect additional non-personal information that may include the type/model of the mobile device viewing the site and the mobile device’s service provider.

 

Our primary goal in collecting aggregate information from you is to be able to perform site metrics that allow us to improve the functionality of the website. We need to collect aggregate information in order to track page visits and peak site usage time, and to perform site click through analysis and site layout re-design.

 

We may use session and persistent “cookies,” session logs, spot light ads/web beacons/GIF/pixel tags, banner ads or links, and third-party click tracking analytics tools (such as DART, Omniture tags, DoubleClick, Efficient Frontier, Flurry, and Google Analytics) to collect aggregate or other non-personally identifiable information about site visitors. An explanation for each of these items and how they work is included in - Methods to Collect Information.

 

HOW WE USE THE AGGREGATE OR NON-PERSONALLY IDENTIFIABLE INFORMATION WE COLLECT

 

Non-personally identifiable information collected on our website may be used to:

 

 

Our website utilizes non-personal data for the purpose of performing analytics on the users' experience while visiting this site. This analysis:

 

 

METHODS TO COLLECT INFORMATION AND INTEREST-BASED/ONLINE BEHAVIORAL ADVERTISING

 

A “cookie” is a small text file that helps us in many ways to make your visit to our website more enjoyable and meaningful to you. For example, cookies avoid you having to login every time you come back to one of our websites. They also allow us to tailor a website or advertisement to better match your interests and preferences. There are a couple different types of cookies.

 

A “session” cookie is stored only in your computer's working memory (RAM) and only lasts for your browsing session. When you close all of your web browser's windows, or when you shutdown your computer, the session cookie disappears forever.

 

A “persistent” cookie is stored on your computer's hard drive until a specified date, which could be tomorrow, next week, or 10 years from now. Persistent cookies stay on your computer until either (a) they expire, (b) they are overwritten with newer cookies, or (c) you manually remove them. Most browsers can be configured not to accept cookies, however, this may prevent you from having access to some site functions or features.

 

Your browser may be set to allow you to be notified when a cookie is to be placed on your browser, decline the cookie or delete cookies that have been placed on your browser. For general information regarding opt-out, you can visit the Networking Advertising Initiative (NAI) at networkadvertising.org. You can also find specific information regarding opting out of interest-based advertising that uses web browser and cookie information at this specific NAI webpage:networkadvertising.org/choices. You may also check your web browser’s instructions. Some functions of our website may not work or may work slowly if a cookie is refused.

 

Our website uses third party service providers to serve and host our advertisements. These third parties may place cookies on your computer if you click on or access the advertising. The third party cookies are used to track whether the site was accessed from the advertisement. The cookies generated from the advertisements do not contain personally identifiable information. We do not control these cookies and they may not follow the rules we have set for our own cookies.

 

We and our third party ad server also use invisible pixels, sometimes called web beacons, on our web site to count how many people visit certain web pages. Information collected from invisible pixels is used and reported in the aggregate without the use of your Personal Information. This information may be used to improve marketing programs and content and to target our Internet advertisements on our site and other websites. For more information about our third party ad server, or to learn your choices about not having this non-personal information used to serve ads to you, please read a brief overview of our third party ad server's Privacy Policy.

 

This site may use a third party to deliver site functionality such as fulfilling your request to purchase items from our online store. In performing this function the third party may place a persistent cookie on your computer or have to gather Personal Information from you in order to facilitate the processing of your purchase.

 

This site may use a third-party click tracking analytics tool (such as DART, Omniture tags, DoubleClick and Google Analytics) to capture click through statistics.

 

The D&A website may use spotlight ads/web beacons/GIF/pixel tags which are site instrumentation tools that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. Emails or electronic newsletters we send may use tools (e.g., pixel tags or web beacons) to gather email metrics and information to improve the reader’s experience such as how many of the emails are opened, if they were printed or forwarded, the type of device (e.g., mobile or PC) from which they were opened, and the city, state, and county associated with the applicable IP address. In general, any electronic image viewed as part of a webpage, including an ad banner, can act as a web beacon.

When you visit our website the server housing the pages automatically generates a “session log.” We use session logs to help us determine how people travel through our site. In this way, we can structure our pages so that the information most frequently visited is easier to find. By tracking page visits, we can also determine if the information we're providing is being used. The only data gathered is the Internet Protocol (IP) address from which you came (which contains no Personal Information), the web site that referred you, the pages you visited and the date and time of those visits.

 

If you visit this site with an open ID, you may integrate with third-party social media sites, and websites may track on an aggregate level the number of visits to this site with an open ID, the number of items “liked” on this site, or items on this site that you choose to share with a third-party social media site.

Users may be directed to our websites and various other similar and/or related sites via banner ads, site links or QR Codes. Ads, site links or QR Codes may use tools such as cookies or web beacons to deliver metrics on the effectiveness of the ads or links. They do not collect Personal Information from the user.

 

SHARING YOUR INFORMATION

 

D&A does not share, sell, or rent personally identifiable information with independent companies for their own use without providing you a choice.

 

Personal Information that you provide to us in the course of requesting a product or service through this website may be gathered and stored in one or more of our corporate databases and be used for purposes of contacting you for things like promotional offers, marketing programs, or other communications from this website or other D&A programs and services if we have your permission to do so. We may share Personal Information that we collect about you with subsidiaries if we have your permission to do so.

 

D&A will disclose your Personal Information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on D&A or the site; (b) protect and defend the rights or property of D&A and this site; or, (c) act under exigent circumstances to protect the personal safety of users of D&A, its web sites, or the public.

 

CONSENT TO PROCESSING

 

By visiting this site and by providing your Personal Information to us, you understand and consent to the collection, use, processing, transfer, and disclosure of your Personal Information and non-personally identifiable information in accordance with this Privacy Policy.

 

LINKS TO OTHER SITES

 

The D&A website may provide links to other websites. We encourage you to review the Privacy Policy of all sites which you visit, including those whose links are provided so that you can understand how those sites collect, use and share your information. D&A is not responsible for the Privacy Policy, content or data handling practices on other websites.

 

CHILDREN’S PRIVACY

 

D&A does not knowingly intend to collect Personal Information from children under 13 years of age. If that policy changes, we will obtain consent from a parent or guardian before we knowingly collect data from anyone under the age of 13.

 

CONTACTING US

 

If you have any questions, comments or concerns about this online privacy policy, or have any questions regarding the contents of this website please contact us at:

 

Dunkin & Associates, LLC

Address located at - http://www.ddunkin.com/#contact

 

Changes to this Policy

Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant or reduce your rights in any material manner, we will provide a more prominent notice. We will also keep prior versions of this Privacy Policy in an archive for your review.

 

Our Commitment to Security

 

We have put in place appropriate administrative, technical, and physical safeguards to help prevent unauthorized access, maintain data security and correctly use the information we collect. No system can be completely secure, however, and we do not guarantee that unauthorized disclosures and access will not happen.

 

Access, Accuracy and Retention of Your Information

 

We aim to maintain the accuracy of your contact information and Personal Information. If you need to update or correct this information please do so by submitting such request to: support@ddunkin.com

Privacy Officer

 

Upon request, our Privacy Officer, Doak Dunkin, will provide you with access to your Personal Information that we currently have on file for you and the ability to correct, amend, or delete that information where it is inaccurate. We will make reasonable efforts to provide the requested information and/or incorporate the requested changes as soon as possible.

 

Before we provide access to any data, including Personal Information, or make any changes to it we will ask you to verify your identity or provide other details before we are able to provide you with any information, correct any inaccuracies, or delete any information. We may keep a copy of information for our records. Your right to review, update, correct, and delete your Personal Information may be limited, subject to the law of your jurisdiction of residence: (i) if your requests are abusive or unreasonably excessive, (ii) where the rights or safety of another person or persons would be encroached upon, or (iii) if the information or material you request relates to existing or anticipated legal proceedings between you and us, or providing access to you would prejudice negotiations between us or an investigation of possible unlawful activity. Your right to review, update, correct and delete your information is also subject to our records retention policies and applicable law, including any statutory retention requirements.

 

Conclusion

 

We are committed to privacy and are involved in current industry initiatives to promote privacy and protect Personal Information. Our privacy practices will evolve to meet new requirements, standards, technologies, and customer preferences. We welcome your opinions and insights on this evolution. Effective: September 3, 2014